Can I check my luggage before check-in time (8:00-15:00) or after check-out (after 10am on next day)?
Sure. As long as it’s within our opening hour (8:00-22:00) , you are welcomed to check your luggage. Please note that the baggage keeping service is available only on your check-in/ check-out date.
I have arrived at the hostel before 8am. Can I get into the hostel or check my luggage?
We are very sorry that the reception opens at 8am. You cannot enter the hostel either, so please wait until 8am.
I made a reservation. Can I send my luggage or what I bought online beforehand?
We can receive your luggage/parcels on behalf of you if it arrives between check-in date and check-out date. Please make sure to write down your check-in date and booking name on the luggage/parcels. We cannot receive any luggage/parcels if we couldn’t confirm this information for security reasons.
Can I send my luggage/parcels few days before I check in and ask you to keep it? Is it also possible to leave my stuff after I checked out?
Please note that the extra fee will be charged for luggage keeping service before check-in or after check-out. We would like you to write down your check-in date and booking name and let us know in advance for sure. The fee will be charged based on this service.
I would like to send my luggage by freight collect or cash on delivery?
We are afraid that we will not receive freight collect or cash on delivery in any case.