Before you inquire, firstly please take a moment to go see FAQ and check whether you still need help. Looking through these pages is definitely the best way to solve your problems. We also would like you to confirm BOOKING TERMS AND CONDITIONS and Facilities .

Contact by email

Please keep in mind that you may need to wait until getting a response, even if your email is sent during the reception hours. Valid credit card and phone number are necessary to book through email.

Contact by phone call

Phone call service is available only during 9:00-22:00. Beside this time, it is impossible to receive your phone call. Please make sure to check this website and get what you need such as facility or service during closed hours. Valid credit card and phone numberare necessary for booking by phone call. Booking by phone call is unavailable during non-business hours.